Cookie Policy
This Cookie Policy explains how our gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, secure your account, and provide personalised services in accordance with the Privacy and Electronic Communications Regulations 2003 and the General Data Protection Regulation (GDPR). By accessing and using our website, you acknowledge that you have read, understood, and agree to the use of cookies as outlined in this policy. We remain committed to transparency regarding our data collection practices and your rights to control such collection.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information about your browsing activities, preferences, and login credentials. Cookies enable our platform to recognise you when you return, remember your settings, and provide a seamless gaming experience across sessions. Additionally, cookies help us understand how players interact with our games, slots, and betting features, allowing us to optimise performance and functionality. Unlike some misconceptions, cookies themselves cannot harm your device or steal personal information; they simply facilitate communication between your browser and our servers to create a more personalised and secure environment for all users.
Types of Cookies We Use
Our gaming platform employs various categories of cookies, each serving specific purposes in accordance with UK gambling regulations and data protection standards. The table below provides a comprehensive overview of the cookies we utilise, including their classification, primary function, and typical duration:
| Cookie Type | Purpose | Duration | Provider |
|---|---|---|---|
| Essential/Necessary | Authentication, account security, fraud prevention, and regulatory compliance. These cookies are mandatory for platform operation. | Session to 12 months | First-party |
| Functional | Remembering user preferences, language settings, game history, and account customisations to improve user interface navigation. | Up to 24 months | First-party |
| Analytical | Tracking user behaviour, measuring site traffic, identifying popular games, analysing conversion rates, and generating performance reports. | Up to 24 months | First-party and Third-party |
| Marketing/Advertising | Displaying targeted advertisements, tracking campaign performance, retargeting users, and measuring return on investment for promotional activities. | Up to 12 months | Third-party |
| Social Media | Facilitating integration with social platforms, enabling account linking, and tracking social sharing activities related to gaming content. | Variable | Third-party |
How We Use Cookies for Gaming Services
Within the context of our online gaming operations, cookies serve several critical functions. Firstly, they maintain your logged-in status whilst you play slots, table games, and live dealer games, preventing unnecessary re-authentication between sessions. Secondly, cookies store your gaming preferences, such as game volume settings, preferred payment methods, and favourite game selections, enabling instant access to your preferred titles. Thirdly, we use cookies to implement responsible gambling features, including session timeouts, deposit limits tracking, and self-exclusion verification. Finally, cookies help us comply with UK Gambling Commission requirements by recording your age verification status, player account information, and regulatory compliance checkpoints that demonstrate adherence to gambling legislation and consumer protection standards.
Third-Party Cookies and External Services
Our platform integrates with various third-party services, including analytics providers, payment processors, advertising networks, and social media platforms. These external partners may place their own cookies on your device to provide services such as secure payment processing, performance analytics, and targeted marketing. We have established Data Processing Agreements with all third-party providers to ensure they handle your personal information in compliance with GDPR and UK data protection legislation. However, we recommend reviewing the privacy policies of these third parties, as they maintain independent responsibility for their cookie usage. Notable third-party services include analytics platforms for traffic measurement, advertising networks for promotional campaigns, and payment gateways for transaction processing. We do not control or endorse the cookie practices of external partners, and your interactions with their services are governed by their respective privacy policies.
Your Cookie Preferences and Consent
Upon your first visit to our website, you will be presented with a cookie consent banner requesting your explicit agreement to non-essential cookies. In accordance with EPRIVACY regulations, you may accept all cookies, reject non-essential cookies, or customise your preferences by selecting specific cookie categories. Your consent choices are recorded and respected; however, essential cookies required for account security and platform functionality remain active regardless of your consent status. You may withdraw or modify your cookie preferences at any time by accessing the cookie management settings in your account dashboard. We do not employ cookie walls that force acceptance of all cookies as a condition of accessing our gaming platform; instead, we provide full functionality with only essential cookies enabled, allowing you to opt-in to additional tracking capabilities voluntarily.
Managing and Disabling Cookies
You retain complete control over cookie settings through your browser or device settings. The following instructions guide you through disabling or restricting cookies across popular browsers utilised in the United Kingdom:
- Google Chrome: Navigate to Settings, select Privacy and Security, click on Cookies and Other Site Data, and choose your preferred option from Delete All, Allow All, or Block All configurations.
- Mozilla Firefox: Access Preferences, go to Privacy & Security section, locate the Cookies and Site Data panel, and select your desired privacy level.
- Microsoft Edge: Open Settings, navigate to Privacy, Search and Services, select Cookies and Other Site Data, and configure your preference level accordingly.
- Apple Safari: Choose Safari menu, select Preferences, click Privacy tab, and adjust the cookie blocking settings to your chosen level.
- Opera Browser: Access Settings, select Privacy & Security, locate Cookies and Other Site Data, and configure preferences as desired.
Please note that disabling cookies may restrict access to certain features of our gaming platform, including account login functionality, game customisation, and personalised recommendations. We recommend maintaining essential cookies enabled to ensure optimal platform performance and security.
Legal Basis and Regulatory Compliance
Our cookie usage is justified under multiple legal bases outlined in the GDPR and UK gambling regulations. Essential cookies are processed as necessary for contract performance and compliance with legal obligations. Functional and analytical cookies are processed based on our legitimate interests in improving gaming services and understanding user behaviour. Marketing cookies are processed exclusively upon your affirmative consent. We maintain complete transparency regarding our data processing activities and remain committed to compliance with the Information Commissioner’s Office guidelines, GDPR provisions, and UK Gambling Commission requirements. All personal information collected through cookies is processed securely, retained for defined periods, and protected through industry-standard encryption protocols.
Your Rights and Data Subject Requests
Under GDPR, you possess several rights regarding your personal data collected through cookies, including the right to access, rectification, erasure, and data portability. You may submit formal data subject access requests to our compliance team, and we will provide comprehensive information about cookie-related data processing within thirty calendar days. Additionally, you hold the right to lodge complaints with the Information Commissioner’s Office if you believe our cookie practices violate applicable regulations. You may also exercise your right to object to specific cookie categories, particularly marketing and analytical cookies, by modifying your consent preferences or contacting our support team. We encourage users to contact our Data Protection Officer with any questions, concerns, or requests regarding your cookie data.
Policy Updates and Amendments
We periodically review and update this Cookie Policy to reflect technological advancements, regulatory changes, and evolving business practices within the online gaming industry. Any substantial modifications will be communicated to active users via email notification or prominent website announcements. Your continued use of our platform following policy amendments constitutes acceptance of updated cookie practices. We recommend reviewing this policy periodically to remain informed about our current data collection and cookie usage methods. Last updated: January 18, 2026.