Contact Us – Get in Touch with Our Support Team
We’re committed to providing responsive customer support across all channels. Whether you have questions about gameplay, account management, or responsible gambling resources, our multilingual team operates seven days a week to assist you promptly and professionally.
Communication Channels & Response Times
| Channel | Contact Details | Average Response Time |
|---|---|---|
| Email Support | [email protected] | 2-4 hours |
| Telephone | +44 203 807 5847 | 5-10 minutes |
| Live Chat | Available in-platform | Immediate |
Support Departments & Guidelines
- Account & Login Issues – Password resets, verification, suspended accounts
- Payment & Withdrawals – Deposit problems, transaction delays, refund requests
- Responsible Gambling – Self-exclusion, deposit limits, gambling support resources
- Complaints & Disputes – Formal grievances, fair play concerns, regulatory escalations
Last updated: January 9, 2026